Procurement Operation Specialist

About the Role

At IBM Finance & Operations, you will be part of a team driving efficiency, transparency, and smart decision-making across the business. This role involves combining analytical skills with collaboration and curiosity to create solutions that improve performance and deliver measurable impact.

Your Role And Responsibilities

As a Procurement Operations Specialist, you will provide professional support for purchase order processing and carry out tactical sourcing activities. Your role involves negotiating with suppliers, setting up and maintaining relationships with IBM clients and suppliers, and ensuring compliance with IBM Procurement policies.

Primary Responsibilities

• Purchase Order Processing: Receive requests from IBM clients, negotiate with suppliers, and complete purchases while following IBM Procurement policies.
• Relationship Management: Set up and maintain relationships with IBM clients and suppliers through effective written and verbal communication.
• Problem Resolution: Apply problem determination skills to resolve issues in the purchasing process and minimize negative impact on the client's experience.
• Procurement Tool Utilization: Understand and effectively use procurement-related tools to process POs and document supplier/PO related information.
• Invoice Resolution: Clear aged open POs and resolve blocked invoices for suppliers.

Requirements & Tech Stack

• Exposure to Procurement Tools: Familiarity with procurement-related tools to process POs and document supplier/PO related information.
• Tactical Sourcing Experience: Experience working with suppliers, including negotiating and setting up relationships.
• Purchase Order Processing: Exposure to receiving requests from clients, negotiating with suppliers, and completing purchases while following procurement policies.
• Category Knowledge: Basic understanding of categories and category suppliers, including market intelligence and benchmarking.
• Problem Determination Skills: Experience working with problem determination skills to resolve issues in the purchasing process.

Preferred Qualifications

• Market Intelligence Knowledge: Exposure to market intelligence and benchmarking related to relevant commodities, understanding market trends and supplier dynamics.
• Procurement Tool Proficiency: Familiarity with procurement-related tools to process POs and document supplier/PO related information, ensuring efficient procurement operations.
• Category Supplier Understanding: Basic understanding of categories and category suppliers, including knowledge of supplier capabilities and industry developments.

Preferred Education: Bachelor's Degree