Inventory Specialist

About the Role

CVS Health is transforming healthcare and making it more connected, convenient, and compassionate. As an Inventory Specialist, you will play a critical role in supporting pharmacy teams to deliver operational and service excellence within your store. This role offers a developmental opportunity for pharmacy team members aiming to grow their careers.

Key Responsibilities

• Live our purpose by following all company SOPs to help Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
• Establish ownership of inventory management activities and ensure the pharmacy team maintains the highest level of inventory standards.
• Monitor outcomes of inventory reporting and provide clear communication around the completion of inventory activities.
• Oversee pharmacy ordering and coach the pharmacy team on day-to-day inventory management practices, including medication delivery, annual physical inventories, cycle counts, returns-to-stocks, fridge organization, and waiting bin inventories.
• Contribute to positive patient experiences by showing empathy and genuine care, creating heartfelt and personalized moments.
• Keep patients healthy by offering immunizations and other services.
• Demonstrate compassionate care by solving or escalating patient problems.
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback.
• Maintain workflow and inventory management goals.
• Seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, and contribute to a safe, inclusive, and engaging team dynamic.
• Voluntarily travel to stores in the market to work shifts as needed.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
• Deliver additional patient health care services where allowable by law and supported by required training and certification.

If applicable, support immunizations

• Complete additional licensure and training to obtain Technician Immunizer status to support preparing and administering vaccines.
• Educate patients about the importance of vaccines.
• Monitor for and respond to adverse reactions, reporting per public health requirements.
• Review and collect patient information, tracking and documenting for each applicable patient.

Requirements & Tech Stack

• 6+ months experience as a Pharmacy Technician.
• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy.
• If state board of pharmacy does not mandate a minimum age, must be at least 16 years of age.
• If state board of pharmacy does not mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• State-level licensure and national certification requirements vary by state.

Essential Functions

• Attendance: Regular and predictable attendance, including weekends.
• Training: Ability to complete required training within a designated timeframe.
• Attention and Focus:
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another.
• Ability to confirm prescription information and label accuracy.
• Customer Service and Team Orientation:
• Actively look for ways to help people in a friendly manner.
• Notice and understand patients’ reactions and respond appropriately.
• Communication Skills:
• Use and understand verbal and written communication.
• Utilize active listening.
• Mathematical Reasoning: Ability to use math to solve problems related to prescription dispensing.
• Problem Resolution: Identify challenging interactions and choose the best course of action.
• Physical Demands:
• Be mobile and remain upright for extended periods.
• Lift, scan, and bag items.
• Reach overhead, stretch, and reach out to grasp items.
• Move fingers repetitively.
• Extend hands and arms in multiple directions.
• Control precision and quickly adjust machines.
• Stoop to a considerable degree.
• Close visual acuity for activities such as transcribing, viewing computer terminals, reading, and visual inspection.
• Occasionally lift up to 20 lbs. and/or exert up to 20 lbs. of force.
• Frequently lift up to 10 lbs. and/or exert up to 10 lbs. of force.
• Consistently lift and/or exert a negligible amount of force to move objects.
• Express or exchange ideas by spoken word.
• Ability to receive detailed information through oral communication.
• Any additional tasks as directed by Supervisor or Manager.

Preferred Qualifications

• National Certification.
• 1-3 years previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market to meet business needs.
• Ability to work 30 hours or greater per week.