Executive Assistant to Founder

About the Role

This role goes beyond traditional executive assistance. It is focused on helping the founder prioritise and drive important work, bring structure to multiple moving pieces, stay close to the consumer, and partner with the People team on building a strong organisational culture. The role requires a high-energy, hands-on and organised individual who can navigate ambiguity, manage competing priorities and ensure that things get done with minimal supervision. No task is too small if it helps move something important forward.

Key Responsibilities

• Prioritisation and Coordination
• Help organise and prioritise the founder’s multiple commitments, projects and responsibilities, ensuring that the most important things receive attention.
• Coordinate across stakeholders, anticipate what needs to happen next and help the founder stay on top of competing priorities.
• Tracking and Execution
• Maintain trackers, information sheets and action items across key initiatives, ensuring they are complete, accurate and up to date.
• Follow up with relevant stakeholders, close information gaps and ensure deliverables are completed on time, without requiring constant intervention.
• Consumer Understanding
• Support consumer research to build a deeper understanding of customer needs, behaviours and pain points.
• Be comfortable reaching out to consumers, picking up the phone and speaking to people they may not know to gather feedback, understand experiences and investigate specific business questions.
• Employee Engagement and Culture
• Partner with the People team to drive employee engagement and culture-building initiatives that are priorities for the founder.
• Help translate ideas into actionable plans, coordinate across teams and drive execution to strengthen employee connection and organisational culture.

What We Are Looking For

• High energy and a bias for action: Someone who brings enthusiasm, urgency and momentum to their work.
• Structured amidst chaos: Able to organise, prioritise and drive execution even when multiple things are moving at once.
• Ownership and dependability: Proactive, resourceful and reliable, with the ability to follow through without constant supervision.
• No task too small: Willing to roll up their sleeves and take on whatever is needed, whether it involves research, coordination, detailed follow-ups or hands-on execution.
• Strong communication skills: Comfortable initiating conversations with strangers, engaging with consumers and working with stakeholders across levels.
• Adaptability: Comfortable with ambiguity, changing priorities and a varied mix of responsibilities.
• Working proficiency in spreadsheets, documents, and everyday productivity tools.
• The ideal candidate thrives in a fast-moving environment, brings structure to ambiguity and takes pride in ensuring that important things move from idea to completion.