Infra Tech Support Practitioner Copy 09
Accenture services Pvt Ltd
Gurugram, Haryana, IndiaFresher4h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Bachelor's degree
- Must know
- Help deskOperationsCustomer service
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Operations42%Help desk37%Customer service21%of 99 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About the Role
- Explore opportunities to build knowledge and support the group while engaging in problem solving discussions.
- Develop expertise in Service Desk Management.
- Foster a collaborative environment where challenges are addressed thoughtfully.
- Ensure production systems are available and operating according to defined Service Level Agreements.
- Drive incident and outage resolution and maintain clear communication throughout the process.
- Facilitate the restoration of service to the production environment efficiently and effectively.
- Establish disaster recovery procedures to safeguard critical operations.
- Maintain data retention practices to support organizational compliance and continuity.
Requirements & Tech Stack
- Service Desk Management (Beginner proficiency)
- Bachelor's Degree in a relevant field of studies.
Qualifications
- Minimum of 0 years of experience in relevant related skills.
- Intermediate problem solving skills.
- Beginner communication skills.
- Intermediate organizational skills.
- Beginner analytical thinking.
- Intermediate customer service orientation.