Inside Sales Associate (Ed Tech)

About the Role

CloudShinePro, founded in 2015 in Bengaluru, is a premier consulting and training firm specializing in Oracle, Workday, and SAP software. This is a full-time, on-site Inside Sales Associate role based in Bengaluru.

Key Responsibilities

• Engage prospective learners and corporate clients through calls, emails, and online meetings to present ERP and cloud training programs.
• Qualify leads.
• Manage the sales pipeline.
• Conduct product demos or presentations.
• Follow up to convert inquiries into enrollments or contracts.
• Maintain accurate records in CRM tools.
• Collaborate with training and marketing teams to refine outreach.
• Ensure a positive experience throughout the sales cycle.
• Handle basic account management tasks.
• Respond to questions promptly.
• Work toward defined revenue and conversion targets.

Requirements & Tech Stack

• Inside Sales skills, including pipeline management and persuasive communication.
• Customer Service and Customer Satisfaction skills.
• Lead Generation skills, including prospecting, outreach, and qualification of new opportunities.
• Account Management skills to nurture relationships and support repeat business.
• Excellent verbal and written communication skills.
• Professional phone and online presence.
• Comfortable using CRM or sales tools, basic office applications, and online meeting platforms.
• Goal-oriented mindset.
• Ability to work in a fast-paced environment.
• Strong teamwork skills.

Qualifications

• Bachelor’s degree in business, marketing, technology, or a related field, or equivalent practical experience.
• Prior experience in Ed Tech, training services, or technology consulting sales is an advantage.