Customer Support Analyst
Finex Tax Filing
Hyderabad, Telangana, IndiaFresher22h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Bachelor's degree
- Must know
- TaxCustomer serviceLead generationCRM
- Work
- On-site in Hyderabad
- Pay
- Not stated by the employer.
- Skill demand
- Customer service60%Lead generation4%CRM3%Tax1%of 91 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About the Role
Finex Tax Filing is seeking candidates with excellent communication and customer convincing skills to interact professionally with clients. This is an opportunity for individuals looking to build a career in the taxation and customer service industry.
Key Responsibilities
- Handle inbound and outbound customer calls, texts, and chats professionally.
- Use strong customer convincing and interpersonal skills to engage potential and existing clients.
- Maintain accurate and up-to-date records of customer interactions, feedback, and resolutions in the CRM system.
- Follow up with potential customers and encourage them to use the company’s services.
- Stay updated on products, services, and policies to provide accurate and helpful information to customers.
- Monitor and analyze customer feedback to identify trends and suggest improvements to enhance the overall customer experience.
- Support team projects and initiatives aimed at improving processes and elevating the quality of customer service.
Requirements & Tech Stack
- Communication skills
- Confidence
- Ability to convince customers
- CRM system (for record keeping)
Qualifications
- Bachelor’s degree or currently pursuing a degree.
- 0–1 years of experience in customer service or a related domain.
- Ability to work night shifts according to US business hours.
Location: Manjeera Trinity Corporate Building, KPHB, Hyderabad.
Time: 9:00 PM to 6:00 AM IST (Monday - Friday).
CTC: INR 2-2.4 LPA.