Programme Operations Associate

Programme Operations Associate

About the Role

You run the cohorts. The engineers teach; you make everything else work.

The Academy

Live, instructor-led AI training, taught by the engineers who build our production platforms rather than by people reading slides. Tracks run from basic to advanced, and students build against real systems instead of worked examples. Cohorts are bounded, run on a rolling basis, and are open to participants anywhere in the world.

Key Responsibilities

• Cohort scheduling across time zones, and keeping instructors and sessions in sync.
• Enrolment end to end — applications, invoices, receipts, confirmations.
• The student channel: Questions answered, and the quiet ones chased before they drop out.
• Session recordings and materials: posted, named properly, and findable later.
• Completion tracking and credential issue.
• A short written read on each cohort — what worked, what did not, who finished.

Not Your Responsibilities

• Teaching.
• Curriculum.
• Selling.

Requirements & Tech Stack

• You have run something with people in it — a course, a community, an events programme — and you closed the loop.
• You write clearly to strangers, and you follow up without being asked twice.
• You are comfortable working across time zones.
• You keep a system rather than keeping it in your head.

Not required: an engineering background, teaching experience, or a degree in anything in particular.

How it Works

• Remote, and part-time to begin with, scaling as the cohorts scale.
• The role is paid. Scope and rate are agreed before you start, and both are reviewed per cohort rather than annually.

How to Apply

• Send a short note about something you organised that involved other people, and what broke when it did. One paragraph is enough.