Package Consultant-ServiceNow
IBM
Pune Division, Maharashtra, India4h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Master's degree
- Must know
- Data visualizationBusiness analysis
- Nice to have
- Help desk
- Work
- On-site in Pune Division
- Pay
- Not stated by the employer.
- Skill demand
- Help desk53%Data visualization15%Business analysis10%of 100 similar fresher jobs posted in India this week
- Listed
- 30 Oct 2026 · still open
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About the Role
As a Package Consultant: ServiceNow, this role delivers advisory and implementation services across all ServiceNow capabilities, partnering with clients to translate business and operational needs into effective solutions. This position focuses on designing, configuring, and optimizing workflows, with an emphasis on solution delivery and collaboration between business and technical teams.
Key Responsibilities
- Solution Design: designing and configuring workflows, dashboards, reports, and integrations using out-of-the-box capabilities to meet client needs.
- Implementation Leadership: leading implementations from configuration through testing and deployment, ensuring successful project delivery.
- Post-Go-Live Support: supporting post-go-live enhancements and upgrades of medium to high complexity, ensuring ongoing client satisfaction.
- Process Improvement: helping organizations maximize the value of their ServiceNow investment through best-practice process improvement and platform configuration.
Qualifications
- Master's Degree
Requirements & Tech Stack
- ServiceNow Configuration: Exposure to designing, configuring, and optimizing workflows, dashboards, reports, and integrations using out-of-the-box capabilities to meet client needs.
- Implementation Delivery: Experience with leading implementations from configuration through testing and deployment, ensuring successful project delivery and client satisfaction.
- Technical Integration: Exposure to integrating ServiceNow with other systems and tools, using out-of-the-box capabilities to support business and operational needs.
- Solution Optimization: Experience with optimizing workflows, dashboards, and reports to improve process efficiency and effectiveness, leveraging best-practice process improvement and platform configuration.
- Platform Enhancement: Experience with supporting post-go-live enhancements and upgrades of medium to high complexity, ensuring ongoing client satisfaction and maximizing the value of their ServiceNow investment.
- Preferred: ServiceNow Integration, Technical Optimization, Platform Upgrades