Operations Associate
SMART Training Resources India Private Limited
Chennai, Tamil Nadu, India0–2 yrs4h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · Bachelor's degree
- Must know
- OperationsBusiness analysisCustomer serviceMicrosoft Office
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations75%Business analysis11%Microsoft Office11%Customer service10%of 99 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About the Role
The Operations Associate is a full-time, on-site role based in Chennai, responsible for supporting the smooth daily functioning of training and placement activities.
Key Responsibilities
- Coordinate session schedules.
- Manage student registrations and records.
- Ensure training materials, venues, and resources are prepared and available.
- Handle student and client inquiries, providing timely information.
- Escalate issues when needed.
- Assist in tracking program performance metrics.
- Generate reports.
- Support process improvements.
- Collaborate with trainers, placement teams, and administrative staff to ensure efficient service delivery and a positive experience for learners and partners.
Requirements & Tech Stack
- Operations skills, including coordination, scheduling, and basic process documentation.
- Excellent Interpersonal Skills and Customer Service abilities.
- Solid Analytical Skills.
- Clear and professional Communication skills, both written and verbal.
- Proficiency with MS Office or similar tools.
- Ability to work in a fast-paced training environment.
- Strong attention to detail.
- Prior experience in education, training, or operations support (beneficial).
Qualifications
- A bachelor’s degree in any discipline is preferred; relevant experience may be considered in lieu of formal qualifications.