Process Associate Order Management

IBM

Gurgaon, Haryana, IndiaFresher3m agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 1 year
Must know
Microsoft Office
Work
On-site in Gurgaon
Pay
Not stated by the employer.
Skill demand
Microsoft Office17%of 100 similar fresher jobs posted in India this week
Listed
12 Nov 2026 · still open

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About the Role

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation. You will work with visionaries across multiple industries.

Your Role and Responsibilities

As a Process Associate – Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.

  • Coordinate activities associated with Order management
  • Recognize potential threats and suggest suitable actions
  • Adhere to SLAs and timelines

Requirements & Tech Stack

  • Graduate with 0-1 year of experience in a Healthcare domain
  • Ability to handle queries through calls and email follow-ups
  • Readiness to work in shifts as needed for the job
  • Strong communication abilities with fluency
  • Ability to work under pressure
  • Proficient in MS Office applications
  • Self-directed and ambitious achiever
  • Meeting targets effectively
  • Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills

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