3D Printing Service Engineer (1-2 years)
Garuda3D
Hyderabad, Telangana, India0–2 yrs1h agovia LinkedIn
About the Role
We are looking for a technically inclined and customer-focused individual to manage our 3D printing service business, from handling customer enquiries to delivering finished 3D-printed parts.
Key Responsibilities
- Handle customer enquiries through phone calls, emails, and WhatsApp.
- Understand customer requirements and recommend suitable 3D printing technologies and materials.
- Analyse 3D models and prepare quotations based on material, printing time, and complexity.
- Coordinate and manage printing jobs from order confirmation to final delivery.
- Operate 3D printers, troubleshoot printing issues, and ensure product quality.
- Follow up on quotations and maintain good customer relationships.
- Assist customers with basic 3D modelling and design modifications, where required.
Requirements & Tech Stack
- Basic knowledge of 3D printing and engineering materials, or a willingness to learn.
- Basic computer skills and the ability to manage multiple tasks.
- Good communication, problem-solving, and customer-handling skills.
Qualifications
- Diploma or Bachelor's degree in Mechanical Engineering, Production Engineering, Mechatronics, or a related field.
Added Advantage:
- Knowledge of 3D modelling software such as Fusion 360, SolidWorks, or FreeCAD.
- Experience in 3D printing, CAD design, or technical sales.
Freshers with good technical aptitude and a willingness to learn are encouraged to apply.