Sales Executive

Sales Executive - B2C Admissions

About Arivu Skills

Arivu Skills is a leading skill development organization offering career-oriented certification programs.

Position Summary

We are looking for an enthusiastic and target-driven Sales Executive to handle B2C admissions. The primary responsibility is to counsel prospective students, follow up on enquiries, explain course offerings, and convert leads into successful admissions.

Key Responsibilities

• Student Counselling
• Counsel prospective students and parents regarding Arivu Skills' courses.
• Understand students' career goals and recommend suitable programs.
• Explain course curriculum, certifications, placement support, fees, and career opportunities.
• Handle admission-related queries professionally.
• Lead Management
• Handle leads generated through the website, social media, WhatsApp, phone calls, walk-ins, webinars, and marketing campaigns.
• Contact new leads promptly.
• Conduct regular follow-ups until admission closure.
• Maintain accurate records of all enquiries in the CRM.
• Sales & Admissions
• Convert enquiries into confirmed admissions.
• Achieve monthly admission and revenue targets.
• Guide students through the admission and payment process.
• Coordinate with the operations team to ensure a smooth onboarding experience.
• Customer Relationship Management
• Build strong relationships with students and parents.
• Provide timely updates on batches, schedules, and course commencement.
• Address concerns and ensure a positive admission experience.
• CRM & Reporting
• Update all lead activities in the CRM on a daily basis.
• Prepare daily, weekly, and monthly sales reports.
• Track enquiry status and maintain follow-up schedules.
• Sales Activities
• Conduct telephonic counselling.
• Attend walk-in enquiries.
• Follow up through WhatsApp, email, and phone calls.
• Participate in educational events, webinars, and open-house sessions to generate admissions.

Requirements & Tech Stack

• Excellent communication and interpersonal skills.
• Strong counselling and convincing abilities.
• Ability to build rapport with students and parents.
• Good negotiation and objection-handling skills.
• Basic knowledge of MS Excel, Word, and CRM software.
• Goal-oriented and self-motivated.
• Ability to work under monthly sales targets.
• Languages: Kannada, Tamil, English (Knowing any other language is an added advantage).

Qualifications

• Bachelor's degree in any discipline.
• Freshers with excellent communication skills may apply.
• 1–3 years of experience in Education, EdTech, Training, Banking, Insurance, or Retail Sales will be an added advantage.