Tech Support (Intern)
BrightCHAMPS
Bengaluru, Karnataka, IndiaFresher2h agovia LinkedIn
Posted 13 Nov 2026, 11:42 IST · Last seen open on LinkedIn 13 Nov, 12:07 IST
This job at a glance
- Who can apply
- Freshers and up to 1 year · B.Tech / B.E. or BCA
- Must know
- TroubleshootingSQLStakeholder managementREST APIs
- Work
- On-site in Bengaluru · internship
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting50%REST APIs10%SQL9%Stakeholder management8%of 98 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About the Role
BrightCHAMPS is a fast-growing EdTech company looking for a motivated and detail-oriented Tech Support Intern to join their team. This role is ideal for candidates eager to gain hands-on experience in a fast-paced technology environment.
Key Responsibilities
- Assist in resolving technical support tickets and troubleshooting application issues.
- Write SQL queries to extract, analyze, and validate data.
- Investigate data discrepancies and perform root cause analysis.
- Collaborate with Developers, QA, and Stakeholders to resolve reported issues.
- Analyze API requests, responses, and logs to identify errors.
- Use browser developer tools (Network, Console) for debugging and issue investigation.
- Document issues, resolutions, and troubleshooting steps.
Requirements & Tech Stack
- Pursuing or recently completed a degree in Computer Science, Btech, BCA, Engineering, or a related field.
- Good knowledge of SQL (joins, aggregations, filtering, etc.).
- Strong analytical and logical problem-solving skills.
- Basic understanding of APIs, HTTP requests/responses, and common error codes.
- Familiarity with browser developer tools for debugging.
- Good communication skills and eagerness to learn.