Admissions and Records Officer

About the Role

The Admissions and Records Officer in the Department of Accountancy at Gies College of Business supports the administration of the PricewaterhouseCoopers Accountancy Student Center, serving prospective and current students.

Key Responsibilities

• Admissions:
• Process applications and make admission decisions for the 1st stage of the Master of Accounting Science (MAS) program.
• Forward applications requiring further review.
• Prepare and send decision letters in Slate.
• Add attribute codes for students entering the program in Banner.
• Prepare complete application files in Slate, verifying applicant data and maintaining accurate records.
• Respond to email inquiries from prospective and admitted students regarding admissions, scholarships, registration, and MAS program information.
• Maintain admissions workflow timelines.
• Monitor applicant records and follow up on missing or incomplete materials.
• Coordinate graduate concentration admissions decisions, compile applicant information, draft decision outlines, and deliver decision letters in Slate.
• Collaborate with Academic Advisors and other stakeholders.
• Work with admitted international students to obtain proof of funding and coordinate with the Graduate College for I-20 issuance.
• Conduct outreach through call campaigns and personalized communications for enrollment and yield initiatives.
• Document all interactions in Slate.
• Support onboarding communications for newly admitted students.
• Assist in processing graduate concentration changes and admission deferral requests.
• Maintain records of MAS 1st Stage (5-year students) and MAS applicants.
• Prepare admissions reports in Slate, EDDIE/Business Objects, and other systems.
• Registration:
• Monitor course registration activity using the Course Eligibility Audit (CEA) application and other reports to ensure compliance with prerequisites.
• Identify and resolve registration anomalies, coordinating with the Gies Office of Undergraduate Programs or other departments.
• Communicate required registration changes and provide guidance to students.
• Assist students with registration and academic procedure questions.
• Serve as a departmental backup for course scheduling and approval of online grade changes.
• Scholarships/Awards:
• Support the MAS 1st stage scholarship process, including compiling data, reviewing applications, preparing award decisions, and issuing award letters.
• Track scholarships in Slate and Box.
• Support the MAS funding decision process by assembling applicant information, preparing queries, verifying eligibility, and providing data sets.
• Issue award letters and enter award outcomes into Slate.
• Enter MAS 1st stage and MAS scholarship awards into the Office of Student Financial Aid Departmental Award Web System (DAWS).
• Enter fellowship awards into the Fellowship Processing System and monitor their progress.
• General Administration:
• Prepare and maintain reports on admissions, enrollment, and funding activity.
• Create, update, and manage departmental records and files.
• Draft and edit correspondence, Slate mailings, reports, and other documents.
• Initiate follow-up communications to obtain, verify, or clarify information.

Requirements & Tech Stack

• High school diploma or equivalent.
• Three (3) years (36 months) of combined experience, which can include:
• Coursework in any discipline (30 semester hours = 1 year).
• Work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.
• Proficiency in Microsoft Office Suite, Banner, EDDIE/Business Objects, Adobe, and Slate.
• Excellent communication skills.
• Strong attention to accuracy and detail.
• Aptitude for working with data and preparing reports and records.
• Excellent organizational, planning, and clerical skills.
• Ability to exercise independent judgment and initiative.
• Ability to manage multiple priorities and deadlines.
• Ability to work independently or collaboratively.
• Ability to use discretion in handling confidential information.
• Service-oriented mindset and strong interpersonal skills.

Qualifications

• Preferred: Bachelor’s degree with work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.