Summer Intern 2027

About the Role

As a FedEx Intern, you will gain valuable, real-world experience in a professional environment related to your field of study. This internship supports key engineering, automation, and data analytics initiatives focused on streamlining processes, enhancing reporting capabilities, and implementing technology-driven solutions. You will gain hands-on experience applying data analytics, robotic process automation (RPA), and AI-enabled tools to projects designed to improve efficiency, compliance, and operational excellence.

Key Responsibilities

• Support engineering automation and data analytics initiatives across field engineering, divisional engineering, and operations technology.
• Analyze operational and engineering data to identify trends, process inefficiencies, and opportunities for improvement.
• Develop and enhance dashboards, reports, and data visualizations using Power BI and related analytical tools.
• Support data mining, data validation, and analysis activities to improve reporting accuracy and provide actionable business insights.
• Assist with the development and implementation of automated solutions designed to streamline repetitive processes and improve operational efficiency.
• Support robotic process automation (RPA) initiatives using tools such as Power Automate, VBA, and other automation technologies.
• Explore and support the application of AI-enabled solutions to improve workflows, reporting, analysis, and decision-making.
• Assist with process mapping and evaluation of current-state workflows to identify opportunities for automation and standardization.
• Use SQL and other data tools to extract, organize, analyze, and interpret information from multiple data sources.
• Support projects designed to enhance process compliance, reporting effectiveness, and operational excellence.
• Coordinate across multiple engineering projects and stakeholders, tracking deliverables, priorities, action items, and project progress.
• Independently follow up on assigned activities and communicate project status, risks, and next steps to project stakeholders.
• Develop analyses, presentations, dashboards, and project updates to communicate findings and recommendations to management.
• Collaborate with engineering, operations technology, and cross-functional teams to understand business needs and develop practical data and automation solutions.
• Participate in various networking and/or community service events.
• Perform other duties as assigned.

Requirements & Tech Stack

• Currently enrolled student or recent college graduate (within 6 months of graduation) at a college/university obtaining a 3.0 GPA or higher.
• Degree: Industrial Engineering, Systems Engineering, Data Analytics, or related engineering or technical discipline.
• Ability to work productively, both independently and as part of a team.
• Working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong interpersonal and communication skills.
• Time management, organizational, and multi-tasking skills necessary to work in a fast-paced environment, handling multiple projects and changing priorities while maintaining a high attention to detail and accuracy.
• Strong analytical and problem-solving skills with the ability to analyze data, identify patterns and inefficiencies, and develop actionable recommendations.
• Ability to organize and analyze data and communicate findings through reports, dashboards, visualizations, and presentations.
• Ability to manage responsibilities across multiple projects and stakeholders, independently follow up on assigned activities, and maintain visibility into project progress.
• Verbal and written communication skills necessary to communicate across business units and to all levels of management.
• Ability to learn and apply new analytical, automation, and technology tools to business and operational challenges.

Preferred Qualifications

• Pursuing a degree in Industrial Engineering, Systems Engineering, Data Analytics, or a related engineering or technical discipline.
• Experience with or working knowledge of Power BI and data visualization.
• Familiarity with SQL and data querying concepts.
• Experience with or exposure to automation tools such as Microsoft Power Automate or VBA.
• Exposure to artificial intelligence, AI-enabled productivity tools, or related emerging technologies.
• Experience with data mining, data analysis, reporting, or dashboard development through academic, professional, or extracurricular projects.
• Understanding of process improvement, process mapping, or automation concepts.
• Strong project management and organizational skills with the ability to support multiple interrelated projects.
• Ability to work independently, follow up proactively, and manage competing priorities.
• Demonstrated curiosity, initiative, adaptability, and interest in applying technology to improve business and operational processes.

Internship Details

• Program Dates: Summer 2027, June 7th – August 13th (10 weeks, 40 hours/week).
• Location: Onsite at 701 Waterford Way, Miami, FL 33126.
• Pay: $25/hour for undergraduates; $30/hour for graduates.
• Stipend: $2,000 relocation stipend for those moving over 50 miles.