Signage & Installation Assistant

About the Role

• Position: Signage & Installation Assistant
• Location: AlphaGraphics South Charlotte & Ballantyne (Charlotte, NC)
• Employment Type: Full-time, hourly (non-exempt)
• Schedule: Monday–Friday daytime hours (occasional early, evening or weekend installs)
• Pay: $13 – $15 per hour, based on experience

This is an entry point into the sign trade, designed for a hands-on, mechanically inclined team member to support the large format and signage department. The role involves finishing printed graphics, prepping jobs for installation, and assisting with on-site surveys and installs. The goal is for this person to grow into installing signs and graphics independently.

Key Responsibilities

Large Format Finishing (in the shop)

• Trim and cut printed graphics, banners and rigid substrates to spec using hand tools, rotary trimmers and a cutting table.
• Weed cut vinyl lettering and graphics cleanly and accurately.
• Apply transfer tape / pre-mask to cut vinyl for installation.
• Laminate and mount prints using a laminator.
• Hem, grommet and finish banners.
• Inspect finished work against the job ticket for size, color, quality, and quantity.
• Maintain a clean, organized, and well-maintained finishing area, tools, and equipment.

Installation Prep

• Review install job tickets and gather necessary items.
• Package, wrap, and protect signs and graphics for transport.
• Prep and load tools, hardware, ladders, and supplies.
• Load and unload the vehicle safely.
• Keep install tools stocked and in working order.

Installation & Site Survey Support (in the field)

• Assist with installs of window graphics, wall graphics, vinyl lettering, banners, rigid and dimensional signs, and vehicle graphics.
• Prepare surfaces by cleaning, measuring, marking, and leveling.
• Handle materials on site.
• Help with site surveys: taking measurements, photos, and notes on surface conditions and access.
• Remove old signage and graphics when needed.
• Follow safe work practices on ladders, scaffolding, and lifts.
• Keep job sites clean.
• Represent AlphaGraphics professionally and courteously with customers on site.

Learning & Growth

• Learn installation techniques hands-on, starting with simpler installs and progressing to more complex ones as skills develop.
• Learn about the materials used, how they behave, and which jobs they suit.
• Assist in other production areas as needed.

Requirements & Tech Stack

Required

• Mechanically inclined — comfortable with hand tools and basic power tools (drill, driver, level, tape measure, utility knife).
• Willingness to learn, take direction, and ask questions.
• Attention to detail and steady hands for precise cutting, weeding, and measuring.
• Reliable, punctual, and dependable.
• Able to work as part of a two-person team and independently in the shop.
• Comfortable working at heights on ladders.
• High school diploma or equivalent.

Not Required, But a Plus

• Experience in sign, print, vinyl, graphics, construction, carpentry, automotive, or another hands-on trade.
• Experience with vinyl application, vehicle wraps, or a vinyl cutter.
• Experience operating scissor lifts, boom lifts, or scaffolding.
• Basic computer skills for job tickets and photos/notes from site surveys.

Physical Requirements & Work Environment

• Regularly lift, carry, and maneuver materials and signs up to 50 lbs, and larger pieces with a teammate.
• Stand, walk, bend, kneel, reach overhead, and climb ladders for extended periods.
• Work at heights on ladders, scaffolding, and lifts, following safety procedures.
• Work outdoors in varying weather conditions on installs and site surveys.
• Work split between the production shop and customer sites.

What We Offer

• On-the-job training from an experienced, 3M-certified installer.
• A clear path to grow into sign and graphics installation.
• A small, hands-on team.
• Benefits: paid time off, holidays, health insurance, bonus incentives.