Trainee-Support

Healthasyst

BengaluruFresher4h agovia Naukri

This job at a glance

Who can apply
Freshers and up to 1 year · B.Tech / B.E.
Must know
TroubleshootingStakeholder managementCustomer service
Nice to have
SQL
Work
On-site in Bengaluru
Pay
Not stated by the employer.
Skill demand
Troubleshooting59%Customer service46%Stakeholder management14%SQL12%of 98 similar fresher jobs posted in India this week
Listed
11 Nov 2026 · still open

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About the Role

We are looking for enthusiastic and motivated fresh graduates to join our Application Support team. This is an excellent opportunity to start a career in production support and application support while working on enterprise applications and databases.

This role requires working in rotational shifts to support a 24x7 business environment.

Key Responsibilities

  • Monitor and support business applications.
  • Identify, troubleshoot, and resolve application-related issues.
  • Work on SQL queries for data validation and issue analysis.
  • Coordinate with internal teams for issue resolution.
  • Follow support processes, incident management, and service level agreements (SLAs).
  • Maintain documentation and knowledge base articles.
  • Provide timely updates to stakeholders and users.

Requirements & Tech Stack

  • BE, BTech graduates (2025/2026 batch).
  • Basic knowledge of MS SQL Server and SQL queries.
  • Understanding of application support or production support concepts.
  • Good verbal and written communication skills.
  • Willingness to work in rotational shifts, including night shifts.

Preferred Skills

  • Knowledge of SQL databases.
  • Understanding of Incident Management, SLA, Priority, and Criticality concepts.
  • Basic exposure to application maintenance, production support, or DevOps concepts.
  • Strong analytical and problem-solving skills.
  • Good customer service orientation.

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