Senior Support Executive
Manning Consulting
Hyderabad, Gurugram0–6 yrs1h agovia Naukri
Walk-in drive · 2 Nov to 6 Dec · 9.30 AM - 5.30 PM
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This job at a glance
- Who can apply
- Freshers and up to 6 years
- Must know
- Customer serviceMarketingGoogle AdsCPABudgetingGoogle Analytics
- Work
- On-site in Hyderabad
- Pay
- ₹3–8 LPA
- Skill demand
- Marketing95%Google Ads17%Customer service6%CPA2%of 64 similar fresher jobs posted in India this week
- Listed
- 2 Nov 2026 · still open
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About the Role
Manning Consulting is hiring for two distinct positions: Digital Marketing Specialist and Customer Service / Customer Support Executive.
Digital Marketing Specialist
- Location: Gurgaon / Hyderabad
- Salary: 6.58 LPA
- Interview: Virtual
Key Responsibilities
- Manage and optimize Google Ads campaigns across Search, Display, Shopping, and Video.
- Analyze campaign performance and optimize CTR, CPC, CPA, ROAS, and Conversion Rates.
- Perform keyword research and manage bidding strategies.
- Optimize ad copies, audience targeting, and campaign budgets.
- Identify opportunities to improve campaign performance and maximize ROI.
- Work with global advertisers to achieve campaign objectives.
Requirements & Tech Stack
- Google Ads Campaign Management
- PPC, SEM, and Digital Marketing knowledge
- Understanding of Search Ads and Display Campaigns
- Google Analytics
- Keyword Research
- Bid Management
Customer Service / Customer Support Executive
- Location: Gurgaon / Hyderabad
- Salary: Up to 6 LPA
- Interview: Virtual
Key Responsibilities
- Handle customer queries through calls, emails, and other communication channels.
- Provide accurate information and effective solutions to customer concerns.
- Resolve customer complaints professionally within defined timelines.
- Maintain customer satisfaction and service quality standards.
- Maintain records of customer interactions.
- Follow company policies and service-level agreements (SLAs).
Requirements & Tech Stack
- Minimum 1 year of experience in Customer Service / Customer Support / BPO.
- Comfortable working in rotational shifts.
Common Eligibility Criteria
- Graduation is mandatory.
- Minimum 1 year of relevant experience.
- Excellent English communication skills (verbal and written).
- Willingness to work in rotational shifts.
Additional Information
- Employment Type: Full-Time
- Shifts: Rotational Shifts
- Contact: Vaibhav | Manning Consulting
- Mobile / WhatsApp: 8288987477
- Email: [email protected]
- Website: www.manningconsulting.in
- Please mention the position you are applying for when submitting your CV.