Japanese Language Specialist
Zoho
Chennai, Tamil Nadu, India0–5 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- TroubleshootingHelp desk
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Help desk4%Troubleshooting3%of 98 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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Job Title: Japanese Language Specialist
Location: Chennai
Key Responsibilities
- Troubleshoot customer queries and ensure SLA adherence.
- Diagnose issues and coordinate with internal teams for resolution.
- Build relationships with ManageEngine Japan customers and partners.
- Review support tickets and ensure quality responses.
- Analyze data and identify opportunities for improvement.
Requirements & Tech Stack
- Japanese proficiency: JLPT N1–N3 / NAT Q1–Q3 or equivalent (Mandatory).
- Familiarity with help desk and ticketing tools.
- Strong communication, negotiation, and problem-solving skills.
- Experience in SaaS / IT support.