Front Office Associate
United Hospital, Bangalore
Bengaluru, Karnataka, India0–2 yrs2m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · Diploma or 12th pass
- Must know
- Patient careCustomer serviceOperations
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Operations51%Customer service28%Patient care2%of 99 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About the Role
The Front Office Associate is responsible for managing the reception area and serving as the first point of contact for patients, visitors, and callers. This is a full-time, on-site role.
Key Responsibilities
- Greeting and guiding patients
- Handling check-in and registration processes
- Answering phone calls and inquiries
- Scheduling and confirming appointments
- Coordinating with clinical and administrative teams for smooth patient flow
- Maintaining accurate records
- Managing the waiting area
- Addressing basic customer service issues
- Ensuring a professional and welcoming environment
Requirements & Tech Stack
- Customer Service
- Communication
- Receptionist Duties
- Check-in processes
- Front desk operations
- Appointment handling
- Patient registration
- Phone Etiquette
- Basic computer literacy
- Familiarity with hospital information systems or appointment scheduling software
- Organizational skills
- Attention to detail
- Ability to multitask in a fast-paced clinical environment
- Ability to communicate effectively in English
- Knowledge of local languages (such as Kannada and Hindi) is an advantage
Qualifications
- Minimum educational qualification: higher secondary school certificate or diploma
- Previous experience in front office, hospitality, or healthcare reception is preferred
- Additional training in hospital administration or customer service is beneficial