Shift Supervisor
CVS Health
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- OperationsCustomer service
- Work
- On-site in Kapolei
- Pay
- $18–$27 an hour
- Skill demand
- Operations77%Customer service35%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 12, 2026 · still open
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About the Role
CVS Health is dedicated to creating a world of health focused on individual needs, aiming for a more connected, convenient, and compassionate healthcare experience. As a Shift Supervisor, you will be a key leader supporting the CVS Store Management team. Your role is crucial in driving store execution, performance, and building customer loyalty through exceptional service. When management or an Operations Supervisor is not present, you will lead the store staff, ensure smooth operations, and oversee opening and closing procedures.
Key Responsibilities
- Management
- Work effectively with store management and store crews.
- Supervise the store’s crew by assigning, directing, and following up on all activities.
- Effectively communicate information to and from store management and crews.
- Customer Service
- Assist customers with questions, problems, and complaints.
- Promote the CVS customer service culture (Greet, Offer Help, and Thank).
- Handle customer relations issues in accordance with company policy to ensure a positive shopping experience.
- Maintain customer/patient confidentiality.
- Merchandise/Presentation
- Price merchandise.
- Stock shelves.
- Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
- Execute the display and maintenance of off-shelf merchandise.
- Reset departments following planograms (POGs).
Requirements & Tech Stack
- Deductive reasoning ability
- Analytical skills
- Computer skills
- Advanced communication skills
- Supervision skills
- Ability to work a flexible schedule, including early mornings, overnights, and weekends.
- Ability to work overtime as needed.
- Ability to respond to urgent issues at the store.
Qualifications
- High School Diploma or Equivalent preferred but not required.
- Experience as a retail supervisor is preferred.
The typical pay range for this role is $18.00 - $27.00 per hour. This full-time position is eligible for a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs.