Operations Intern

About TrueWave

TrueWave runs user-generated content (UGC) for apps. We study viral videos for competitor apps, transform them into scripts for our clients' apps, and hire creators to film and post them on TikTok and Instagram daily. Each video contains a code in its caption for performance tracking. We are a small, fast-paced team working with app brands and a growing network of creators.

About the Role

This is a 3-month, paid, remote internship with a monthly stipend. You will be integral to our daily content operations, involving brand research, identifying trending content, managing creators, and ensuring videos align with scripts before publication. You will work directly with the founding team and undertake significant responsibilities from the outset.

Key Responsibilities

• Research client apps and their competitors, and draft concise brand briefs for scriptwriters.
• Identify TikTok and Instagram creators and accounts focused on specific apps, and analyze their successful content strategies.
• Review creator videos against their scripts, providing clear and friendly feedback before publication.
• Serve as the primary day-to-day contact for creators, addressing inquiries, maintaining schedules, and following up on missed deadlines.
• Track posts, views, and deadlines using internal tools and spreadsheets, and provide brief end-of-day updates to the team.

Requirements & Tech Stack

• Deep familiarity with TikTok and Instagram, with the ability to discern why certain videos go viral.
• Proficient in writing clear, concise, and friendly English. Ability to remain calm under pressure.
• Strong attention to detail.
• Proactive in following up and transparent about knowledge gaps.
• Comfortable using Google Docs and Google Sheets.

Qualifications

• Students and recent graduates are welcome.
• No prior experience is required.

What You Get

• A monthly stipend for the duration of the 3-month internship.
• Fully remote position with flexible hours structured around a daily rhythm.
• Hands-on experience in creator marketing, UGC, and app growth, working directly with the founders.

Application Process:

Apply via LinkedIn. All applicants will receive a short, take-home assignment (estimated 3 hours) based on the role's actual duties (brand research, creator account identification, video script review, creator communication). The submission deadline is 3 days from assignment receipt, and decisions will be based on this assignment.