Thrift Store Associate
Goodwill Industries of Greater New York and Northern New Jersey
New York, United StatesFresher58m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- OperationsSales
- Nice to have
- Customer service
- Work
- On-site in New York
- Pay
- Not stated by the employer.
- Skill demand
- Sales71%Operations67%Customer service57%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 4, 2026 · still open
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About the Role
The Thrift Store Associate is a fast-paced production role responsible for receiving donations and preparing them for sale. The position requires the ability to stand for extended periods and to lift, push, and pull up to 50 pounds while working with a high volume of inventory.
Key Responsibilities
- Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) for quality and condition.
- Tag and price merchandise according to company standards, meeting production goals.
- Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
- Organize and separate items for e-commerce and clearance departments, accurately labeling all goods.
- Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
- Provide excellent customer and donor service, including accepting donations, issuing receipts, and ensuring the donation area remains neat and organized.
- Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
- Perform other duties as assigned to support the store team and broader organizational goals.
Schedule
- This is a full-time role, requiring weekdays and some weekends.
- Flexibility in availability is essential to meet the needs of the business which operates Monday to Sunday, 7:00 am to 9:00 pm.
Requirements & Tech Stack
- Ability to stand for extended periods.
- Ability to lift, push, and pull up to 50 pounds.
- Maintaining stockroom organization.
- Ensuring quality control.
- Following safety standards.
- Basic communication and teamwork skills.
- Experience in handling pre-owned merchandise.
- Ability to follow safety guidelines and report concerns to management.
Qualifications
- High school diploma or equivalent preferred.
- Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.
- Ability to provide friendly, respectful service to a diverse donor and customer population.
- Comfortable performing physical tasks, including lifting, sorting, and standing for extended periods.