Store Sales Executive

About the Role

Emma Sleep India is hiring a Store Sales Executive for a full-time, on-site role in Hyderabad. This position focuses on driving sales and delivering a high-quality in-store customer experience.

Key Responsibilities

• Greet and engage visitors in the store.
• Understand customer needs and recommend suitable Emma sleep products.
• Demonstrate product features, explain pricing, and detail offers clearly.
• Guide customers through the purchase process.
• Handle billing and basic documentation.
• Coordinate with the store team to maintain product displays, cleanliness, and stock levels.
• Support local marketing activities.
• Collect customer feedback.
• Report sales performance and customer insights to the manager.
• Adhere to company policies and accurately handle payments.
• Focus on customer satisfaction and repeat business.

Requirements & Tech Stack

• Strong sales and customer service skills.
• Effective communication skills in English and local languages.
• Basic computer literacy.
• Comfort with point-of-sale systems, billing software, and simple reporting tools.
• Ability to work on-site in Hyderabad, including weekends and retail peak hours.
• Reliable and punctual work ethic.
• Attention to detail in store presentation, product display, and payment handling.
• Capability to stand for extended periods and assist customers with product trials and basic physical arrangements.

Qualifications

• Minimum educational qualification of a high school diploma.
• A bachelor’s degree in business, commerce, or a related field is a plus.
• Experience in retail, furniture, mattress, or consumer goods sales is an advantage.
• Motivated entry-level candidates are encouraged to apply.