Operations & Supply Chain Associate

About the Role

Famyo is seeking a proactive and detail-oriented Ops & Supply Chain Associate to support the company's day-to-day operations, inventory planning, procurement, order fulfilment, and vendor coordination. This role involves close collaboration with founders and internal teams to ensure efficient product movement from vendors and warehouses to various sales channels. It is an ideal position for individuals who enjoy solving operational problems, working with data, coordinating stakeholders, and taking ownership in a fast-growing startup.

Key Responsibilities

• Inventory and Supply Planning

• Monitor inventory across warehouses, marketplaces, quick-commerce platforms, and other sales channels.

• Maintain accurate stock records and identify inventory mismatches.

• Track fast-moving, slow-moving, and out-of-stock products.

• Support demand forecasting and replenishment planning.

• Raise purchase requirements based on sales trends and stock levels.

• Help prevent stockouts, overstocking, and ageing inventory.

• Procurement and Vendor Coordination

• Coordinate with manufacturers, suppliers, packaging vendors, and logistics partners.

• Track purchase orders, production timelines, dispatches, and deliveries.

• Follow up with vendors to ensure materials and finished products arrive on time.

• Maintain vendor records, quotations, invoices, and purchase documentation.

• Assist with vendor comparisons, negotiations, and performance tracking.

• Order Fulfilment and Logistics

• Coordinate daily order processing and dispatch across sales channels.

• Work with warehouses and logistics partners to ensure timely fulfilment.

• Track delayed, cancelled, returned, and undelivered orders.

• Investigate fulfilment issues and coordinate their resolution.

• Monitor shipping costs, turnaround times, and delivery performance.

• Support reverse logistics and return-to-origin management.

• Marketplace and Warehouse Operations

• Coordinate inventory movement to marketplaces and quick-commerce fulfilment centres.

• Prepare shipment plans, labels, invoices, and supporting documentation.

• Track inward appointments, shipment discrepancies, and rejected inventory.

• Coordinate stock transfers between warehouses and fulfilment centres.

• Ensure products meet packaging, labelling, and marketplace compliance requirements.

• Reporting and Process Improvement

• Maintain operational trackers and prepare regular inventory and fulfilment reports.

• Analyse order, inventory, return, and logistics data to identify recurring issues.

• Create and improve standard operating procedures.

• Help automate repetitive operational tasks and reporting.

• Work with finance, e-commerce, sales, and product teams to improve execution.

Requirements

• 0–2 years of experience in operations, supply chain, procurement, logistics, inventory management, or a related role.
• Strong working knowledge of Excel or Google Sheets.
• Excellent attention to detail and comfort working with operational data.
• Strong communication, coordination, and follow-up skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Practical problem-solving skills and an ownership-driven mindset.
• Willingness to work from the office in Indiranagar, Bangalore, Monday–Saturday.

Good to Have

• Experience with a D2C, retail, e-commerce, FMCG, consumer-products, or startup business.
• Familiarity with Amazon, Flipkart, Myntra, Shopify, or quick-commerce operations.
• Exposure to inventory-management, warehouse-management, or ERP software.
• Understanding of purchase orders, invoices, e-way bills, and logistics documentation.
• Experience coordinating with manufacturers, warehouses, and third-party logistics partners.
• Basic knowledge of demand forecasting and inventory planning.