Associate Banker, 40 Hours, Muncie, IN
JPMorganChase
Muncie, IN0–2 yrs4h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Diploma
- Must know
- OperationsCustomer service
- Work
- On-site in Muncie
- Pay
- Not stated by the employer.
- Skill demand
- Customer service39%Operations32%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 8, 2026 · still open
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About the Role
At Chase, the Associate Banker role is pivotal in creating memorable client experiences, representing the brand and culture with hospitality. This position utilizes the latest banking solutions and financial technology, combined with attentive service, to build lasting relationships and help clients achieve their financial goals.
Key Responsibilities
- Create a welcoming environment by delivering attentive and friendly service.
- Greet clients, making them feel heard and cared for.
- Leverage a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
- Provide account servicing and maintenance.
- Open new accounts, complying with all policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions, including the usage of technology self-service options like the Chase Mobile App, Chase.com, and ATMs.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
- Partner with other branch team members to help clients achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others, while adhering to all bank policies and procedures.
Requirements & Tech Stack
- Client service experience or comparable experience.
- Ability to learn products, services, and procedures quickly and accurately.
- Ability to put clients first and exceed their expectations.
- Ability to build trusted relationships.
- Ability to engage clients and communicate clearly and politely.
- Ability to quickly and effectively resolve client issues with attention to detail.
- Ability to elevate the client experience by working collaboratively as a team.
- High school diploma or GED equivalent.
Preferred Qualifications
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.