Information Systems Developer of AI Intern

Internship Program Overview

• 10-week paid internship program
• Build real-world skills on impactful projects
• Connect with executives and industry leaders
• Gain insights from dedicated mentors
• Enjoy intern socials and fun activities

Position Summary: Revenue Cycle Summer Intern

Gain hands-on exposure to the financial and operational processes supporting skilled nursing and senior housing communities. Learn how resident and payer information flows through the revenue cycle, from admission and payer verification through billing, collections, payment posting, accounts receivable management, and resolution of outstanding balances. The internship combines practical departmental experience, data analysis, exposure to cross-functional operations, and a capstone project focused on solving a real Revenue Cycle business challenge. At the conclusion, present findings and recommendations to Revenue Cycle leadership.

Key Responsibilities

• Revenue Cycle Operations:
• Learn the primary components of the healthcare revenue cycle within skilled nursing and senior housing.
• Gain exposure to Medicare, Medicaid, Medicare Advantage, managed care, commercial insurance, private pay, and other payer categories.
• Assist with reviewing accounts receivable data, aging trends, payer balances, denials, billing issues, and collection activity.
• Support analysis of billing and payment trends and identify opportunities for improved accuracy, efficiency, or cash flow.
• Participate in selected Revenue Cycle meetings and operational reviews.
• Observe workflows associated with payer verification, authorization, billing, collections, cash posting, denials, appeals, and account resolution.
• Assist with data validation, reporting, documentation, and other Revenue Cycle projects.
• Understand how Revenue Cycle partners with community operations, admissions, clinical teams, finance, managed care, compliance, and other departments.
• Maintain confidentiality and follow applicable company policies and healthcare privacy requirements.
• Data & Business Analysis:
• Analyze operational and financial data using Microsoft Excel and other available reporting tools.
• Identify trends and potential root causes affecting accounts receivable performance.
• Organize and summarize data for leadership review.
• Develop charts, dashboards, or other visual summaries of findings.
• Translate financial and operational data into actionable business recommendations.
• Learn how Revenue Cycle key performance indicators (KPIs) are used to monitor performance and identify areas requiring attention.
• Summer Capstone Project:
• Complete an individual or team-based Revenue Cycle capstone project.
• Work with a Revenue Cycle leader to define a specific business question, analyze relevant information, identify opportunities, and develop recommendations.
• Potential Capstone Topics Include: Accounts Receivable Aging Analysis, Denial Prevention, Medicare Advantage / Managed Care, Cash Acceleration, Private Pay Collections, Revenue Cycle Process Improvement, Automation Opportunity Assessment, Performance Dashboard Development, Acquisition/Integration Readiness.
• Capstone Deliverables:
• Define the business problem or opportunity.
• Document the current state and relevant workflow.
• Analyze applicable data.
• Identify key findings and root causes.
• Develop practical recommendations.
• Estimate potential operational or financial impact where data supports it.
• Create an executive-level presentation summarizing the analysis.
• Present recommendations to Revenue Cycle leadership and respond to questions.

Requirements & Tech Stack

• Currently pursuing a bachelor's or master's degree in Accounting, Finance, Healthcare Administration, Business Analytics, Business Administration, Economics, Information Systems, or a related field.
• Interest in healthcare operations, finance, analytics, or Revenue Cycle Management.
• Basic proficiency with Microsoft Excel, PowerPoint, and Microsoft Office.
• Strong analytical and problem-solving skills.
• Ability to organize and interpret data.
• Strong written and verbal communication skills.
• High level of professionalism and attention to detail.
• Ability to handle confidential information appropriately.
• Interest in learning how financial and operational decisions affect healthcare organizations.

Preferred Qualifications

• Coursework in accounting, finance, data analytics, healthcare administration, or statistics.
• Experience using Excel formulas, PivotTables, charts, or similar analytical tools.
• Experience developing presentations or communicating analytical findings.
• Prior internship, healthcare, customer service, or business experience.

Learning Outcomes

By the end of the summer, the intern should be able to:

• Explain how the revenue cycle operates within a skilled nursing and senior housing organization.
• Understand the basic differences among Medicare, Medicaid, Medicare Advantage/managed care, commercial insurance, and private pay.
• Describe how operational decisions can affect billing, reimbursement, accounts receivable, and cash collections.
• Use data to identify Revenue Cycle trends and business opportunities.
• Apply structured problem-solving techniques to a real operational challenge.
• Communicate analytical findings to senior leadership.
• Understand the roles of multiple departments in achieving effective Revenue Cycle outcomes.

Location

US-KY-Louisville

Trilogy Health Services

303 N. Hurstbourne Parkway

Louisville KY