Sales Specialist

About TELUS Digital

TELUS Digital is a global technology services provider that helps leading brands deliver meaningful customer experiences across web, mobile, conversational AI, and human-assisted channels. The organization designs, operates, and secures AI-powered solutions and provides the data that trains cutting-edge models at enterprise scale. With over 80,000 team members supporting more than 600 clients in 35+ countries, TELUS Digital offers a diverse, international environment focused on innovation and impact. Guided by Humanity-in-the-Loop principles, the company balances advanced technology with human insight to create reliable, customer-centered digital experiences.

About the Role

This full-time, on-site Sales Specialist role is based in Gurugram and focuses on driving revenue growth and strengthening client relationships for TELUS Digital.

Key Responsibilities

• Identifies and qualifies leads.
• Conducts product and service presentations.
• Manages the sales cycle from initial contact through negotiation and closing.
• Collaborates closely with customer service and operations teams to ensure a seamless client experience.
• Provides feedback on market trends to inform business strategy.
• Maintains accurate sales records.
• Meets or exceeds sales targets.
• Participates in training and development activities to stay current on TELUS Digital’s offerings and industry best practices.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with clients and internal teams.
• Strong Customer Service skills, with a focus on responsiveness, problem-solving, and delivering positive client experiences.
• Core Sales skills, including lead generation, prospecting, pipeline management, and closing deals.
• Sales Management and Training skills, such as guiding sales processes, supporting team performance, and sharing product knowledge.
• Ability to work on-site in Gurugram.
• Ability to manage multiple priorities.
• Ability to meet defined performance targets.
• A bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience, is preferred.

Requirements & Tech Stack

• Relevant experience in B2B technology, digital services, or AI-powered solutions is beneficial.
• Proficiency with CRM tools and basic data analysis to track sales activities and outcomes is an advantage.