Food & Beverage Associate I

About the Role

Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; supporting the site’s product merchandising, inventory management & order replacement, in addition to equipment management. This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people.

• Location: Seattle, WA
• Employment Type: Full-time, Hourly
• Shift: Monday - Friday, 7:00 am - 4:00 pm PT
• Compensation: Starting at $22 per hour

Key Responsibilities

• Merchandising: Own client’s office kitchens & pantries and highly organized storage rooms, complete expiration checks and product rotations as needed.
• Customer Service: Engage with clients and other Crafty team members onsite, delivering high-quality service.
• Maintenance + Inventory: Perform routine maintenance on machines (e.g., coffee, kegerators), conduct quality control checks, and complete task lists (inventory, budget).
• Communication: Communicate and escalate any location needs or safety concerns to your manager, and accurately complete pre/post route paperwork.

Requirements & Tech Stack

• Ability to download and use the Crafty application on a mobile device.
• Physical capability to remain stationary for 50% of the time and capable of pushing, pulling, and lifting boxes weighing up to 50 pounds.

Qualifications

• Client Obsessed: Deep commitment to understanding and exceeding client needs and preferences; eager and patient in client interactions.
• Effective Communicator: Exceptional communication skills (interpersonal, verbal, written) for clear, accurate, and positive interactions.
• Operationally Sound: Ensures operations run smoothly, efficiently, and effectively, adhering to best practices.
• Reliable: Demonstrates accountability, punctuality, and consistency; maintains high service standards.
• Resilient: Adapts quickly to change, problem-solves challenges, and maintains a positive attitude.
• Collaborative: Works effectively with others towards shared goals, provides and receives constructive input, and demonstrates a team-oriented approach.
• Autonomy: Acts decisively, innovates, and continuously improves through site and task ownership.
• Attention to Detail: Meticulously oversees merchandising, inventory management, and ownership responsibilities.