IT Technician I, Corp
Sabre Industries, Inc.
Alvarado, TX0–2 yrs11m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- TroubleshootingCustomer serviceOperationsHelp deskWindowsMicrosoft Office
- Work
- On-site in Alvarado
- Pay
- Not stated by the employer.
- Listed
- Nov 7, 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
The IT Technician I is responsible for maintaining, configuring, installing, and troubleshooting company-owned hardware and software systems. Provides IT-related customer service and technical support to all users company-wide.
Key Responsibilities
- Installs new or upgrades PC, Office Phones, Cell Phones, Printers, Scanners, Tablets, and accessory equipment for individual users.
- Maintains an accurate inventory of all PCs and PC-related equipment.
- Responds to assigned Help Desk tickets within established guidelines.
- Maintains favorable customer relations by handling requests in a tactful, timely, and professional manner.
- Empowers end users by training and educating.
- Interacts with Network, Systems, and Application teams.
- Maintains current and high-level technical skill in field of expertise.
- Escalates more complex problems using Departmental resources and Product Support.
- Performs other duties as assigned.
Requirements & Tech Stack
- Working knowledge of Microsoft Windows 10 and 11 OS.
- Working knowledge of PC hardware, network printers, and phone systems.
- Working knowledge of Microsoft desktop operating systems and Microsoft Office products.
Qualifications
- A two-year degree in Computer Science or equivalent experience is preferred.
- Up to 2 years hands-on support experience or equivalent.
- Strong troubleshooting and problem-solving skills.
- Strong customer-service skills.
- Must possess demonstrated analytical and problem-solving skills.
- Must be able to effectively communicate with individuals within all levels of the organization.
- Must be dependable and motivated.
- Regular and timely attendance is required.
- This position could require travel to our other offices/locations to help cover during times of the year.
- Occasional travel to other plants and office locations may be required.
Schedule
- Onsite 10 AM - 7 PM
Physical Requirements
- Work may include frequent kneeling and stooping.
- Work may include lifting objects weighing up to and sometimes exceeding 50 pounds.