Assistant Property Readiness Coordinator

About the Role

Join Real Property Management Pros as an Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move-ins, efficient move-outs, and top-tier customer service in single-family property management. This is an entry-level position offering hands-on training.

Key Responsibilities

• Oversee Move-Ins & Move-Outs
• Schedule and conduct property evaluations.
• Document property conditions at move-in and move-out.
• Address Resident questions and coordinate follow-up.
• Coordinate Make-Ready Projects
• Organize repairs, cleanings, and other services between Resident turnovers.
• Communicate with vendors, contractors, and internal teams.
• Champion Resident Satisfaction
• Serve as a primary point of contact for Residents during transition periods.
• Encourage Residents to provide feedback and positive reviews to enhance NPS score.
• Collaborate with the Leasing Team
• Share updates on property conditions and track progress with Leasing Agents.
• Educate Landlord/Investor clients on property statuses and potential upgrades.
• Maintain Detailed Records
• Accurately document all interactions and property details in software systems.
• Keep digital and physical records updated.

Requirements & Tech Stack

• Customer-Focused: Enjoy helping people and creating positive Resident experiences.
• Detail-Oriented: Notice small but significant details in property evaluations and make-ready processes.
• Organized & Flexible: Ability to juggle multiple tasks, re-prioritize, and keep projects on time.
• Clear Communicator: Effectively relay information verbally and in writing.
• Tech-Savvy: Comfortable using software tools, apps, and online platforms.
• Locally Based: Reside in Northern Virginia for field work and property visits.
• Interest in Real Estate: Eager to learn about single-family property management.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Experience in a customer-facing or project coordination role is a plus.
• Valid driver’s license and reliable transportation for on-site visits.
• Ability to pass background checks.

Compensation & Benefits

• Hourly Rate: $18–$25/hr (commensurate with experience)
• Performance Bonuses: Potential additional earnings based on team and NPS performance.
• Work Structure:
• Full-Time, 40 hours/week + occasional overtime (paid at 1.5x)
• Hybrid approach: field work, remote tasks, and office collaboration
• Initial training: 3 days/week in Gainesville, VA headquarters; 2 days/week in Alexandria office
• Paid Holidays & PTO: 8 paid holidays + additional paid time off based on tenure
• Mileage Reimbursement: For field visits and errands
• Professional Growth: Opportunities for internal promotions and learning.