Associate Property Manager

About the Role

The Associate Property Manager is a full-time, on-site role based in Bengaluru, responsible for overseeing day-to-day operations of assigned properties within the JadeCaps ecosystem.

Key Responsibilities

• Coordinate check-ins and check-outs.
• Ensure properties are maintained to brand standards.
• Manage housekeeping and maintenance schedules.
• Monitor bookings and occupancy.
• Support dynamic pricing implementation.
• Collaborate with the central operations team to ensure accurate listings and smooth guest experiences.
• Resolve guest and owner inquiries.
• Handle escalations professionally.
• Maintain clear communication with service partners and vendors.
• Contribute to process improvements.
• Provide local market insights.
• Ensure compliance with company policies and safety guidelines.

Requirements & Tech Stack

• Property operations and hospitality skills: coordination of housekeeping and maintenance, vendor management, and on-site quality checks.
• Customer service and communication skills: handling guest and owner interactions, issue resolution, and professional correspondence.
• Basic operational and administrative skills: scheduling, documentation, and use of property management or booking platforms.
• Analytical and organizational skills: tracking occupancy, identifying operational gaps, and supporting pricing and performance optimization.
• Ability to work on-site in Bengaluru.
• Flexibility for weekend or holiday shifts as required by property operations.
• Comfort with using digital tools and dashboards.
• Familiarity with short-term rental platforms (e.g., Airbnb, Booking.com) is a plus.

Qualifications

• Prior experience in property management, hospitality, real estate operations, or travel services is highly beneficial.
• Preferred: Diploma or bachelor’s degree in hospitality, business, real estate, or a related field, or equivalent practical experience.