Associate
Veersa Technologies
Noida, Uttar Pradesh, India0–4 yrs2d agovia LinkedIn
About the Role
- Seeking smart, proactive candidates with strong communication skills and an interest in healthcare technology.
- Will work with US-based hospitals, clinics, and medical practices to understand their requirements and configure healthcare software.
- Suitable for fresh graduates from healthcare-related disciplines or candidates with 1–4 years of experience in QA, Business Analysis (BA), or healthcare software implementation.
- Training on the product and implementation process will be provided.
Key Responsibilities
- Understand customer requirements and configure the healthcare software accordingly.
- Work with hospital and clinic staff to understand their workflows and support software implementation.
- Configure users, schedules, forms, billing settings, communication templates, and other practice workflows.
- Coordinate with customers, internal teams, and external vendors to ensure smooth implementation.
- Participate in customer calls, track action items, and share regular progress updates.
- Validate configurations and migrated data, identify discrepancies, and support issue resolution.
- Assist with user training, go-live activities, and post-implementation support.
- Follow patient-data confidentiality and information security guidelines.
- Travel periodically to US customer sites for implementation, training, and go-live support.
Requirements & Tech Stack
- Strong spoken and written English.
- Good interpersonal and customer-handling skills.
- Comfortable learning software applications and working with Excel.
- Good analytical, organizational, and problem-solving skills.
- Ability to understand business requirements and translate them into software configurations.
- Willingness to work with some US business-hour overlap.
Qualifications
- Graduates or postgraduates in Hospital Administration, Hospital Management, Healthcare Management, or related disciplines.
- Candidates with 1–4 years of experience in QA, Business Analysis, software configuration, or healthcare IT are encouraged to apply.
- Experience working in hospitals, clinics, or healthcare practices is an advantage.
- Exposure to EHR/EMR or hospital management systems is a plus.
- B1 visa or eligibility to obtain one is an advantage for candidates who will travel to US customer sites.