Bus Systms Analyst Sppt Svcs

About the Role

• Participates in the daily support, maintenance, and enhancement of existing systems.
• Involved in the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives.
• A hybrid role requiring 3 days/week in office.

Key Responsibilities

• Accountable for functional system design, configuration, and review and approval of specifications, data flows, design alternatives, and change control.
• Write and execute ad-hoc reports, queries, and data scripts that replicate online functionality.
• Conduct unit, user acceptance, end-to-end, and regression testing; perform post-implementation QA, troubleshooting, and issue resolution.
• Review, analyze, and resolve sustainment issues associated with systems and/or processes.
• Serve as a liaison between business areas and DTS counterparts, facilitating communication on system functionality, modifications, and issue status.
• Assist in training and communicating system changes to end-users, front-line staff, management, and other impacted stakeholders.
• Schedule, organize, and prioritize work to ensure timely completion of all simultaneously assigned or in-progress tasks.

Requirements & Tech Stack

• Demonstrated ability to develop general and detailed functional requirements.
• Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing.
• Ability to facilitate and carry out system configuration decisions.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings.
• Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet business requirements.
• Ability to work in a team environment along with the self-motivation to work independently.
• Demonstrated ability to tolerate and manage ambiguity.
• Proven analytical skills.
• Proven communication skills with an ability to be both clear and concise.
• Requires a wired internet connection with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb for remote work options.
• Access to a personal mobile device is required for setting up Multi-Factor Authentication (MFA).

Qualifications

• Bachelor’s degree in Mathematics, Business Administration, or related fields.
• One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired.
• Experience with a business area that is supported by this position is required.
• Equivalent combination of education and experience.