Application Tech Support Practitioner
Accenture services Pvt Ltd
Gurugram, Haryana, IndiaFresher4h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- Help deskOperationsBusiness analysis
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Help desk37%Operations30%Business analysis6%of 99 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About the Role
Explore opportunities to build knowledge and support the group while engaging in problem-solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where challenges are addressed thoughtfully. Contribute to a dynamic and supportive workplace.
Key Responsibilities
- Ensure production systems are available and operating according to defined Service Level Agreements.
- Drive incident and outage resolution and maintain clear communication throughout the process.
- Facilitate the restoration of service to the production environment efficiently and effectively.
- Establish disaster recovery procedures to safeguard critical operations.
- Maintain data retention practices in alignment with organizational standards.
Requirements & Tech Stack
- Beginner proficiency in Service Desk Management.
- Beginner proficiency in problem solving.
- Intermediate proficiency in communication.
- Intermediate proficiency in incident management.
- Beginner proficiency in process improvement.
Qualifications
- Bachelor's Degree in a relevant field of studies.