Patient Care Assistant

UCSF Health

About the Role

The Patient Care Assistant (PCA), under the direction of the Registered Nurse, will provide clinical and clerical support to the PACU, Pre-op, 23-hour stay, and Surgical Waiting Areas as needed. The PCA performs multiple support functions directed toward positive patient care.

Key Responsibilities

• Provide clinical and clerical support to the PACU, Pre-op, 23-hour stay, and Surgical Waiting Areas.
• Perform multiple support functions directed toward positive patient care.
• Meet patient needs.
• Demonstrate willingness to learn new skills.
• Foster a harmonious work environment in which high quality patient care and customer service is consistently provided.
• Promote a cooperative working relationship with team members, physicians, other disciplines, and the public by facilitating and enhancing communication.
• Display honesty and respect.
• Display sensitivity to cultural differences.
• Express and accept feedback in a professional manner.
• Carry out duties of first responder in emergency situations.

Requirements & Tech Stack

• Basic computer skills.
• Ability to carry out duties of first responder in emergency situations.
• Ability to understand and communicate effectively in English, both orally and in writing.
• Ability to perform basic arithmetic computations (addition and subtraction).
• Ability to organize and effectively set priorities.
• Ability to work effectively within a team.
• Ability to satisfactorily perform job duties as defined in the job description.
• Willingness to be taught/learn new skills.
• Successful completion of Medical Center Patient Care Assistant training.
• Knowledge of medical terminology appropriate to the responsibilities of the job is preferred.

Qualifications

• High School graduate or equivalent.
• Active American Heart Association CPR Certification (Preferred Qualification).