Digital Transportation Analyst

About the Role

As a Digital Transportation Analyst, you will be responsible as the Reporting Owner for North America Ground Transportation. This role involves developing, maintaining, and enhancing reports for the North America Ground Transportation Team and its internal customers to support Transportation Visibility, Operational Function, and KPIs. You will partner with technical and business teams to troubleshoot system issues, identify and implement enhancements, and drive continuous improvement through analytics, automation, and AI. Additionally, you will contribute to long-term, project-based initiatives focused on improving transportation processes, increasing efficiency, and establishing consistent global standards, while providing timely support for critical system issues.

Key Responsibilities

• Develop, maintain, and enhance reporting for the North America Ground Transportation Team and internal customers, supporting Transportation Visibility, Operational Function, and KPIs.
• Drive continuous improvement via system automation and analytics.
• Offer customer service while troubleshooting and resolving systems issues by managing a global ticket queue.
• Ensure the Transportation Management (TM) system and supporting peripheral systems function effectively and support end users.
• Collaborate with the implementation team to ensure systems are configured appropriately for customer requirements according to pre-defined operational standards.
• Demonstrate continuous effort to improve operations, streamline processes, drive standard work, and eliminate waste.
• Map out systems processes and communicate them to end users.
• Initiate and follow through detailed and complex job tasks in a timely manner with minimal instruction or review.
• Establish, train, and support internal users on various systems.

Requirements & Tech Stack

• Accountability: Ability to take personal responsibility for assignments, decisions, and results, focusing on activities with the greatest impact on work commitments.
• Analytical Thinking: Ability to determine the root cause of organizational problems and create alternative solutions.
• Data Gathering & Analysis: Ability to collect and synthesize data from various stakeholders and sources objectively to reach conclusions.
• Problem Solving: Ability to apply knowledge of approaches, tools, and techniques to recognize, anticipate, and resolve organizational, operational, or process problems.
• Accuracy and Attention to Detail: Ability to complete tasks with high levels of precision.

Qualifications

• Bachelor’s degree (preferably in Computer Science, Logistics, or Supply Chain).
• Knowledge of and experience with the means of transporting materials and goods (manufacturing facility to customers).
• Knowledge of processes, tools, and operational considerations for effective and efficient movement of goods and materials.
• Knowledge of functions, principles, and techniques used in supply chain management.
• Knowledge of Transportation planning and execution software, preferably Blue Yonder TMS.
• Strong knowledge of PowerBI and/or Tableau.
• Strong knowledge of Snowflake, Python, SQL, and/or API.
• 6 Sigma/Lean Experience.

This position is located in Bangalore, India and requires in-office attendance 5 days per week. Work hours are based on availability to support North America. Travel is expected 10% or less.

Visa Sponsorship is not available for this position.