Hospitality Associate, NYC
Industrious
New York, NY0–2 yrs2h agovia LinkedIn
Posted 14 Nov 2026, 05:00 ET
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- Customer serviceStakeholder management
- Work
- On-site in New York
- Pay
- $26–$29 an hour
- Skill demand
- Customer service33%Stakeholder management1%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 14, 2026 · still open
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About the Role
Industrious is seeking a Hospitality Associate for its new flagship location, Industrious Reserve at Lever House in New York City. This role is designed to deliver exceptional hospitality and create a warm, elevated, and customer-service-centered experience for members.
Key Responsibilities
- Deliver Exceptional Hospitality: Assist in creating a seamless, luxury experience at every touchpoint, from private offices to the cafe and gathering spaces.
- Serve as a physical steward of the workplace.
- Implement and perfect daily food and beverage displays.
- Cultivate Community: Build and nurture a network of visionary business leaders and cultural tastemakers.
Who You Are
- Hands-On: Enjoys taking on tasks of all sizes.
- Grounded in Luxury Hospitality and Customer Service: Background in hotels, restaurants, or membership clubs.
- Experienced in F&B: Knowledge of the latest F&B trends and Front-of-House (FOH) experience. Understands the importance of presentation and quality.
- Obsessed with the Details: Possesses a keen eye for detail and elevates everyday experiences.
- Adaptable & Collaborative: Thrives in complex environments and can navigate seamlessly between different stakeholders.
- Attentive and Proactive: Acknowledges and resolves inquiries or complaints from members, employees, and supervisors quickly, professionally, and with a strong sense of hospitality.
Requirements & Tech Stack
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Qualifications
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Compensation
- Hourly Compensation Range: $26 - $29 per hour.
- Eligibility for a variety of benefits, including:
- Fixed hours for stability.
- Commuter Stipend: $150 per quarter.
- Travel Stipend: $150 annually (after 90 days).
- End of Year Bonus: $1500.
- Sick pay as required by law.
- Benefits bundle through Sequoia.
- Heavily subsidized healthcare plans.
- Generous paid time off.
- Wellness programs.
- Professional development grants.
- 401k plan.