Customer Service Representative
WNS
Bengaluru, Karnataka, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- Lead generation
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Lead generation12%of 145 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About WNS
WNS is a leading global Business Process Management (BPM) company and part of the Capgemini Group.
About the Role
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process – General Insurance team. The selected candidates will be responsible for handling inbound and/or outbound customer calls, resolving insurance-related queries, providing accurate information, and delivering a high-quality customer experience.
Key Responsibilities
- Handle customer calls for international clients professionally and efficiently
- Understand customer requirements and help them with best available options
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately
Requirements & Tech Stack
- Excellent verbal communication skills in English
- Good listening ability
- A customer-oriented approach
- Flexibility to work in international shifts
Qualifications
- Undergraduates - minimum 6 months of experience in international BPO is mandatory
- Graduate Freshers can apply
- 1+ years of experience in insurance domain is an additional benefit
Work Schedule
- 5 days working from office
- Rotational shifts
- 2 week offs (Sat/Sun fixed off)