Manufacturing Digital Systems Intern

About the Role

This internship provides an opportunity to gain hands-on experience in manufacturing, quality improvement, and data analysis. The program dates are January – July 2027.

Key Responsibilities

• Support the continuous improvement, adoption, and user experience of digital tools used across Manufacturing.
• Collaborate with Manufacturing users and cross-functional partners to develop and maintain training materials, collect and analyze user feedback, track system-related activities, and identify opportunities to improve processes and digital system usability.
• Gain hands-on experience supporting key Manufacturing platforms, including the PI data historian, Manufacturing Execution System (MES), and Tulip application platform.
• Support improvements that enhance the experience of end users across Manufacturing digital systems, including PI, MES, and Tulip.
• Review and update existing MES job aids to ensure accuracy and alignment with current system functionality and Manufacturing processes.
• Help develop new MES job aids, quick-reference guides, visual instructions, and other user-support materials.
• Review open MES worksheets on a weekly or biweekly cadence, identify outstanding owners, and prepare follow-up communications for timely closure.
• Maintain trackers for open worksheets, user feedback, common system issues, support requests, deviations, and recurring user challenges.

Requirements & Tech Stack

• Currently pursuing a bachelor’s or master’s degree in Engineering, Computer Science, Information Systems, Data Analytics, Biotechnology, Life Sciences, Business, or a related discipline.
• Strong organizational skills and the ability to manage multiple tasks, priorities, and deadlines.
• Strong written and verbal communication skills, with the ability to create clear, user-friendly documentation.
• Analytical mindset with an ability to collect, organize, interpret, and communicate data.
• Detail-oriented approach to reviewing documentation, tracking follow-up actions, and maintaining accurate records.
• Ability to work effectively both independently and collaboratively in a cross-functional team environment.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Legal authorization to work in the United States.
• Must be enrolled in an advanced degree program if graduating before May 2027.

Nice to Have

• Exposure to Manufacturing Execution Systems (MES), PI data historian, Tulip, or comparable Manufacturing technology platforms.
• Interest in digital manufacturing, operational technology, process improvement, or Manufacturing operations.
• Familiarity with regulated environments, including biotechnology, pharmaceutical, medical device, or other GMP-related industries.
• Experience creating training materials, job aids, standard work documents, or quick-reference guides.