Insurance Operations Associate

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Key Responsibilities

• US Retirement Operations Specialist with expertise in end-to-end processing of monetary and non-monetary transactions, including enrollments, rollovers, transfers, and account maintenance.
• Skilled in IGO NIGO validation, quality control, SLA adherence, compliance, query resolution, and backlog management.
• Experienced in process documentation, SOP maintenance, process improvement initiatives, and supporting high-volume tasks.
• Defined Contribution participant services.
• Skilled in Money-In processes including asset transfers, enrollments, recordkeeping, account maintenance, IRA contributions, and file processing.
• Proficient in address verification using USPS and public record tools.
• Experienced in process handling, process mapping, and IGO NIGO processing standard.

Requirements & Tech Stack

• Experience in the US retirement industry is mandatory.
• Open to working in US shifts based on business requirements.
• Good verbal & written communication skills.
• Good typing skills and attention to detail.
• Good time management skills.
• Ability to work independently.

Qualifications

• Any Graduation.