Associate

About the Role

Watermark Wellness is a growing organization focused on promoting holistic health and well-being through accessible, high-quality wellness services. The company emphasizes a supportive, inclusive environment where team members collaborate to help clients achieve personalized wellness goals. Watermark Wellness values evidence-based practices, compassionate service, and continuous improvement in its programs and operations. Team members are encouraged to contribute ideas, learn new skills, and grow professionally within the organization.

An associate clinician role at Watermark Wellness is a full-time, remote position responsible for supporting daily operations and client-facing activities. In this role, an associate helps facilitate wellness services to our client base.

Key Responsibilities

• Communicate directly with clients and collaterals via email and virtual platforms.
• Maintain accurate and timely records and documentation.
• Assist with scheduling, administrative tasks, and basic data entry to ensure smooth workflows and timely service delivery.
• Collaborate with other team members.
• Participate in virtual meetings.
• Contribute to the continuous improvement of processes and client experiences.

Qualifications

• Ability to manage both clinical and administrative tasks such as scheduling, data entry, and documentation with attention to detail.
• Strong written and verbal communication skills for remote collaboration and client communication.
• Comfort with evidence-based treatment approaches, tools, and strategies.
• Comfort with remote work technologies (e.g., email, video conferencing, basic productivity software).
• Organizational and time-management skills to handle multiple tasks and prioritize effectively in a remote setting.
• Interest in wellness, healthcare, or related fields, with a client-centered mindset and professional demeanor.
• Ability to work independently while collaborating effectively with a dispersed team.
• Previous experience in a clinical, client service, or associate-level role or setting is required.