Shipping Tech, ECommerce (Seasonal)

About the Role

This seasonal position is an integral part of the operations team, responsible for fulfilling all duties related to e-commerce shipping during the busy holiday season. You will work closely with the Production, Logistics, and Direct to Consumer (DTC) teams to ensure orders are fulfilled accurately and on time, while maintaining high quality standards.

Key Responsibilities

• Coordinate daily orders with members of the shipping team
• Assist with packing orders from the E-Commerce team
• Scoop and prepare bags by hand prior to packing orders
• Assist USPS and UPS delivery drivers and maintain positive relationships
• Communicate effectively across departments regarding task completion
• Assist with unloading and stocking merchandise efficiently and orderly

Requirements & Tech Stack

• Demonstrated passion and enthusiasm for coffee
• Working knowledge of material handling methods
• Self-starter in a fast-paced, non-traditional work environment
• Willingness to learn and enhance skills
• Ability to manage and prioritize daily and weekly tasks
• Demonstrated problem-solving skills
• Hospitality and customer service focus
• Familiarity with Microsoft D365, Google Apps, and other organizational computer tools

Physical Demands

• Frequently move materials weighing up to 50 pounds. Weights greater than 50 pounds will be mitigated with a lifting partner or device.
• Stooping—bending body downward and forward by bending spine at the waist
• Repetitive motion using the hands, wrists, and forearms
• Ability to stand for shifts and move about the roastery
• Operate pallet jack and forklift

Work Environment

• Warehouse environment in the Roastery
• Potential for noise
• Variable temperatures