Outbound Patient Enrollment Specialist
Cadence
Scottsdale, AZ0–2 yrs29m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- Patient careSalesCustomer service
- Nice to have
- Lead generationHIPAA
- Work
- Remote
- Pay
- $23–$24 an hour
- Skill demand
- Customer service61%Patient care38%Sales16%Lead generation15%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 11, 2026 · still open
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About the Role
Cadence is the clinical AI company automating the treatment of chronic disease. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025).
We're hiring an Outbound Patient Enrollment Specialist to conduct outbound outreach to patients referred to Cadence by partner physicians. You will own the outbound patient enrollment conversation from first contact through completed enrollment. This is a high volume, phone-based role that requires clear communication and high attention to detail.
Schedule: Monday through Friday 9:30 AM to 6:00 PM (Eastern, Central, Mountain, or Pacific Time).
Key Responsibilities
- Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and the value to patients.
- Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team.
- Build strong rapport and trust with patients, nurturing lasting relationships based on mutual respect and understanding.
- Follow established scripts to meet quality assurance standards, while adapting your communication to connect authentically with patients.
- Maintain a balance between delivering high-quality patient interactions and achieving productivity targets.
Requirements & Tech Stack
- Bilingual English/Spanish is preferred.
- Prior experience conducting high-volume outbound or inbound calls is preferred.
- Strong communication and problem-solving skills, with the ability to address concerns and provide patients with the information needed to support informed decisions.
- Ability to maintain strict patient confidentiality in accordance with HIPAA and Cadence standards.
- Experience with AI tools (such as Claude and Google Gemini).
Qualifications
- 0-2 years of sales or customer service experience.
Compensation
- Anticipated compensation range: $23-$24/hr.
- Eligible for incentive compensation with an OTE of $67K-$70K.
- This position is remote and based in the United States.
Benefits & Perks
- Competitive pay & equity*
- Fully remote
- Comprehensive health coverage: Medical, dental & vision
- Paid time off
- 401k plan + matching
- Paid parental leave
- Home office stipend