DCO Tech
Amazon Web Services (AWS)
Fredericksburg, VA3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- AWSOperationsTroubleshootingStakeholder managementBusiness analysisOnboarding
- Work
- On-site in Fredericksburg
- Pay
- Not stated by the employer.
- Skill demand
- Operations58%Troubleshooting56%Stakeholder management26%AWS14%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 4, 2026 · still open
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About the Role
Join the AWS Infrastructure Services team as a Data Center Technician (DCO Tech), playing a critical role in maintaining global cloud infrastructure and ensuring seamless data center operations. You will be responsible for the hardware and network diagnostics, physical repair, and participating in an on-call rotation to keep the cloud running.
Key Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues.
- Responding to operational incidents impacting service availability.
- Carrying out routine network, server hardware, and operating system repairs.
- Serving as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
- Performing on-call duties and participating in scheduled maintenance and change management activities.
- Contributing to documentation and process improvement initiatives.
- Assisting in interviewing, training, and onboarding new team members.
Physical Requirements
- Lifting and moving material up to 40 pounds.
- Working in cramped and/or elevated locations.
- Bending, lifting, stretching, and reaching.
- Standing and walking for up to 8+ hours a day.
- Ascending and descending ladders, stairs, and gangways safely and without limitation.
- Working shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
Essential Requirements
- Ability to travel to or commute between data center locations as needed.
- Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational.
- Ability to travel (over 50 miles) or commute (less than 50 miles) to active data center sites.
Qualifications & Tech Stack
- Experience in computer networking.
- Experience with computer hardware troubleshooting and repair.
- Ability to work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
- Experience dealing effectively with customers during problem resolution.
- Experience operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
- Willingness to work shift work that includes days/nights/weekends/holidays.