Pre & Post Trade Middle Office Operations Analyst
Santander US
This job at a glance
- Who can apply
- New grads, no experience needed · Bachelor's degree
- Must know
- OperationsStakeholder managementOnboardingBusiness analysisLLMsExcel
- Nice to have
- Data analysisPython
- Work
- Hybrid in Miami
- Pay
- Not stated by the employer.
- Listed
- Nov 6, 2026 · still open
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About the Role
The Corporate Investment Banking Associate, Middle Office Operations Analyst supports a broad range of markets activities across assigned products and business areas, ensuring the accurate and efficient delivery of services to the Bank’s clients. This role actively contributes to the transformation of operations through data-driven insights and the adoption of automation and AI-based solutions. The Analyst plays a key role in maintaining strong relationships with internal stakeholders and, where applicable, external clients, contributing to a high standard of service delivery. This is a hybrid position requiring 3 days/week in the Miami office.
Key Responsibilities
- Performs a variety of complex, operational tasks to support team objectives.
- Investigates and resolves issues, determining appropriate corrective actions.
- Executes transactions and conducts detailed research to resolve discrepancies.
- Supports onboarding of new employees on systems, processes, and procedures.
- Operates in a fast-paced multicultural environment.
- Contributes to continuous improvement by identifying opportunities to enhance workflows, policies, and operational processes.
- Leverages data analysis, automation tools, and AI technologies to improve efficiency and reduce manual effort.
- Participates in implementing process improvements and operational changes.
Requirements & Tech Stack
- Bachelor’s degree in business, Finance, Economics, Engineering, Data Science, or a related field, or equivalent work experience.
- 0+ years of experience in financial services, or a data/analytics-focused role within banking.
- Experience with Capital Markets Middle Office and Operations processes.
- Working knowledge of financial markets and commercial banking products.
- Experience with Murex, MarkitWire, and other marketplace applications.
- Experience with equity derivatives product support would be a plus.
- Strong analytical mindset with the ability to translate data into actionable insights.
- Proficiency in Python for data analysis, automation, and workflow optimization would be a plus.
- Hands-on experience with OpenAI tools or similar AI/LLM technologies, with the ability to apply them to real business use cases.
- Interest and experience in process automation, digitization, and operational efficiency initiatives.
- Ability to review and interpret financial documentation.
- Excellent communication skills, with the ability to explain complex concepts to non-technical stakeholders.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Demonstrated ability to adapt quickly and collaborate effectively within a team.
Base Pay Range
Minimum Base Pay Range: $80,000.00 USD
Maximum Base Pay Range: $105,000.00 USD