Operation Intern, Bangalore
Newton School
This job at a glance
- Who can apply
- Freshers and up to 1 year · Any graduate
- Must know
- OnboardingAuditingExcel
- Nice to have
- OperationsCustomer service
- Work
- On-site in Bengaluru · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations93%Excel25%Auditing21%Onboarding12%of 99 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
Newton School is seeking a proactive and detail-oriented Operations Intern with a passion for student success and EdTech management. This role involves assisting the Operations team in managing active cohorts, supporting the end-to-end student experience, and maintaining operational trackers.
Key Responsibilities
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Student Experience & Support
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Act as a point of contact for student queries and escalate issues to Program Managers.
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Support onboarding activities for new cohorts, including orientation setup and first-week engagement.
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Assist in collecting student feedback (NPS/CSAT) and compiling data for improvement.
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Cohort Assistance & Coordination
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Track weekly cohort health metrics (attendance percentage, project clearance rates) using internal trackers.
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Coordinate schedules and requirements between Academic Leads, Mentors, and Placement teams.
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Execute day-to-day cohort activities, process audits, and administrative projects.
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Data Maintenance & Process Support
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Maintain real-time operational data on Google Sheets/Excel cohort trackers.
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Assist in preparing weekly reports.
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Support documentation for standard operating procedures (SOPs), intervention playbooks, and onboarding checklists.
Requirements & Tech Stack
- Education: Graduate in any stream; immediate joiners who have completed their degree are preferred.
- Communication: Strong written and verbal communication skills, with empathy and clarity.
- Tools: Basic to intermediate proficiency in Google Sheets / Excel, including VLOOKUP, basic formulas, sorting, and filtering.
- Ownership: High ownership and eagerness to learn; proactive in identifying and addressing gaps.
- Multi-tasking: Ability to manage multiple daily tasks with attention to detail.
Good to Have
- Prior internship experience in EdTech, Customer Support, or Operations.
- Familiarity with NPS/CSAT or basic automation tools such as Zapier and AI productivity tools.
What You Get
- Direct mentorship from Assistant Managers and Program Managers.
- Hands-on experience managing high-velocity tech education programs.
- Exposure to AI tools, data-driven operations practices, and modern automation setups.
- Opportunity for a Full-Time Role (Pre-Placement Offer) based on performance.
- Monthly stipend + performance benefits.