Student Associate

About the Role

This is an ONSITE position located out of Charlotte, NC Office (South End).

Reporting directly to the Global Continuous Improvement & Safety Manager, you’ll support the rollout, standardization, and effective use of digital applications across our global manufacturing sites. Your primary focus will be POKA, our connected worker platform, with additional support for other operations applications as needed. You’ll help put the Global Continuous Improvement & Safety Manager's direction into practice and work with plants to ensure consistent adoption and use.

Key Responsibilities

• Help onboard plants and users to POKA through site setup, training, and launch support.
• Coordinate with site continuous improvement coordinators and local teams to execute the rollout plan, track milestones, and follow up on outstanding actions.
• Implement and maintain approved naming conventions, equipment structures, content organization, and templates across sites.
• Review platform setup and content against global standards, help sites correct gaps, and escalate issues or proposed exceptions to the Global Continuous Improvement & Safety Manager.
• Follow up regularly with plants to ensure POKA is actively and correctly used in daily operations. Help address adoption barriers and identify additional training or support needs.
• Assist with organizing work instructions, training materials, and shared knowledge, working with site owners to keep information accurate and current.
• Develop practical user guides, answer routine questions, and coordinate technical issues with the appropriate support teams.
• Monitor platform usage, training completion, and adoption. Provide regular updates highlighting progress, gaps, and actions needed.
• Share best practices across plants and help teams incorporate POKA into daily operations, continuous improvement activities, and safety programs.
• Push for the use of AI across the different platforms (POKA AI, copilot, etc.).
• Support the evaluation, rollout, and improvement of other operations applications, along with related reporting and process improvement projects, as directed by the Global Continuous Improvement & Safety Manager.

Qualifications

• You are a college junior, senior, or graduate.
• You are majoring in Industrial Engineering, Operations Management, Information Systems, Business Administration, or a related field.
• You are organized, detail-oriented, and comfortable tracking multiple projects and following up with different teams.
• You communicate clearly and enjoy working with people across different countries, cultures, and time zones.
• You are comfortable with Excel, PowerPoint, and Microsoft Teams, and can quickly learn new digital applications.
• You have an interest in manufacturing, continuous improvement, digital tools, and employee training.
• You can work independently within established guidelines, suggest improvements, and seek alignment before changing shared standards.
• You are adaptable and comfortable supporting different operational priorities as business needs evolve.
• Experience with POKA, SharePoint, Power BI, Power Automate, or similar applications is a plus, but not required.

Compensation

Based on year of college student is enrolled in:

• Freshman - $15.50
• Sophomore - $16.25
• Junior - $18.00
• Senior - $19.50