Process Associate Order Management
IBM
Gurgaon, Haryana, IndiaFresher3m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Master's degree
- Must know
- AgileMicrosoft Office
- Work
- On-site in Gurgaon
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office17%Agile6%of 100 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
A career in IBM Consulting involves long-term relationships and close collaboration with clients globally. In this role, you will work for IBM BPO, accelerating digital transformation using agile methodologies, process mining, and AI-powered workflows.
Your Role And Responsibilities
As a Process Associate – Order Management (Health Care - Voice), you will be responsible for:
- Resolving inquiries, requests, and concerns.
- Providing accurate information.
- Coordinating activities associated with Order management.
- Recognizing potential threats and suggesting suitable actions.
- Adhering to SLAs and timelines.
- Flexibility to work in shifts is required.
Requirements & Tech Stack
- Graduate with 0-1 year of experience in a Healthcare domain.
- Ability to handle queries through calls and email follow-ups.
- Readiness to work in shifts as needed for the job.
- Strong communication abilities with fluency.
- Ability to work under pressure.
- Proficient in MS Office applications.
- Self-directed and ambitious achiever.
- Meeting targets effectively.
- Demonstrated ability to analyze complex data.
- Strong interpersonal and organizational skills.
Qualifications
- Master's Degree is preferred.