Software Systems Quality Engineer (Compliance)

About the Role

• This role supports Land & Air Defense Systems (LADS) programs.
• Activities are performed onsite every week, Monday through Friday.
• Primary work location: Tewksbury, MA (50 Apple Hill Drive).
• Secondary locations for test witnessing: Andover, MA (362 Lowell Street) monthly, Pelham, NH (50 Bush Hill Road) annually.
• Collaborative visits may occur in Marlborough, MA (1001 Boston Post Rd).
• The department performs classified activities in secure labs and unclassified activities in dedicated workspaces.

Key Responsibilities

• Review of document deliverables (CDRL), command media (Policies), SW release packages (Windchill PDM, Azure DevOps), SW requirements changes, SW/System defects, SW pulls (Code Reviews), media, and test artifacts.
• Participation in peer reviews (SW, SE), control boards (CCB, SRB), tracking books (Metrics), test witnessing (SQT, FQT), and audits.
• Ensure digital products adhere to contractual requirements.
• Review and approve inputs/outputs to/from partner organizations.
• Ensure integrity of the technical data package.
• Identify, collect, and measure software quality attributes, metrics, and data.
• Perform independent evaluations and risk assessments across the lifecycle.
• Facilitate root cause analysis and corrective actions.
• Leverage modern experiences with software development and quality best practices.
• Increasingly adopt Agile and DevSecOps methodologies.
• Interact with customers, product development, and test personnel.
• Provide guidance to senior leadership, team members, and group peers.

Requirements & Tech Stack

• Ability to obtain and maintain a U.S. government issued Security Clearance.
• U.S. citizenship is required.
• Agile: SCRUM teams, sprints / increments, stories / points, backlog / burndown, continuous integration/delivery (CI/CD).
• Testing: execution witnessing, location, plans, procedures, requirements traceability, reports.
• Requirements: verification, software specifications, systems specifications, functionality, performance, statement of work, contracts.
• Software: lifecycle processes, requirements decomposition, code reviews, functions, features, builds, configuration management.
• Defects: quantification, severity, priority, age, resolution, effort, impact, implementation.
• Release: delivery management, checklists, labels, versions, licenses, repositories, software executables, release notes, security bulletins, training manuals, user guides.
• Metrics: defining, developing, monitoring, measuring, reporting, dashboards, tools (e.g., Business Insight reports, Jira reports, Excel tables).
• Analysis: identifying process issue Root Causes and implementing Corrective Actions.
• PowerPoint: briefing creation and presentation to Senior Management.
• Standards: quality principles via AS9115, AS9100, ISO9001.
• Policies: Quality Management Systems (QMS) and/or Operating Procedures (SOPs).
• Compliance: evaluation, validation, auditing, corrective actions.
• Maintenance: processes, patches, upgrades, installation, backups, recovery, synchronization.
• Projects: leading, coordination, planning, prioritization, execution, escalation.
• Strategy: leading cross-functional initiatives, collaborating with Business-Technical stakeholders.
• DevSecOps: Toolchains (Confluence, ADS – Azure DevOps Server, Jenkins, GitHub, Coverity).
• Development: Integrated Development Environment (IDE) applications, modeling, databases (ClearCase, DOORS, RQM, Cameo, Rhapsody, Oracle, SAP).
• Networking: maintaining computer networks for reliable, secure, and efficient communication.
• Connectivity: physical networks, virtual networks, local area networks (LANs), wide area networks (WANs), cloud-based infrastructures.
• Configurations: installing/verifying devices (routers, switches, firewalls, VPNs), monitoring performance, identifying bottlenecks.
• Protocols: OSI, TCP, IP, IPsec, TLS, DHCP, SNMP, FC, SCSI, DNS, IDS, SIEM.
• Integration: security, systems, software, hardware, connectivity, tools, equipment.
• Technology: devices, applications, servers, virtual machines, networks, storage.

Qualifications

• Typically requires a Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM).
• Experience in a Quality or Technical role and applying principles across the areas listed in Requirements & Tech Stack.
• Education or Training in:
• Certifications: Quality, Software Eng., Systems Eng., Agile, Cyber / IA, Project Management.
• Policies: Quality Management Systems (QMS) and/or Operating Procedures (SOPs).
• Compliance: evaluation, validation, auditing, corrective actions.
• Maintenance: processes, patches, upgrades, installation, backups, recovery, synchronization.